Platform Agreement for Course Authors

1. Definitions

• Platform — the Kynarex software, website, account tools, checkout flows, hosting surfaces, and related services we make available to Creators.
• Creator Content — courses, lessons, media, documents, landing copy, pricing, and other materials you upload or configure for your programmes.
• End Customer — a person who purchases access to your programme through the Platform or linked checkout.
• Plan — the subscription tier, module bundle, or commercial package you select on our pricing or order pages.

2. Scope of services

Subject to your Plan and these terms, we provide tools to help you operate an online education business, which may include, as applicable: creator accounts, programme and offer configuration, public pages, checkout and payment collection through integrated payment partners, student access workflows, basic analytics, and written support channels described on the site.

We may add, modify, or retire features. Beta or preview features may be offered with limited support. Exact capabilities, limits, and integrations for your Plan are as described on the Pricing page, product selection, and checkout at the time of order.

3. Acceptance and contract formation

By registering a creator account, requesting access, selecting a Plan, or completing a platform order (including required confirmations at checkout), you accept this public offer and enter into a contract with us on these terms, together with our Privacy Policy and any order-specific details shown at purchase.

The contract is formed when we confirm your order and, where payment is required, your payment is successfully authorised — unless checkout states a different acceptance moment.

4. Eligibility and account integrity

You must be at least 18 years old and have authority to bind the business or entity you represent. You will provide accurate registration and billing information and keep it current. You are responsible for credentials used on your account and for actions taken by users you authorise.

5. Fees, billing, and taxes

Platform fees are described on the Pricing page. Unless a separate written agreement states otherwise, Kynarex charges Creators a 1% commission on each successful course sale processed through the Platform, calculated from the price paid by the End Customer. This fee is disclosed before onboarding and applies in addition to any optional subscription or setup charges agreed for your Plan.

Subscription periods, setup charges, and included limits for optional Plans are shown on the Pricing page and at checkout when applicable. Unless stated otherwise, fees are quoted in the currency shown at purchase (commonly AED). Recurring Plans renew for successive periods unless cancelled in accordance with the cancellation terms shown for that Plan.

Program creation and platform setup are not currently sold through a separate public checkout unless a custom written order or agreement explicitly provides otherwise.

You are responsible for any taxes, duties, or withholdings applicable to your business, except where we are legally required to collect and remit tax and show it at checkout. Failed or reversed payments may result in suspension until the account is brought current.

6. Creator obligations

You agree that you will:

• own or have all necessary rights, licences, and permissions to offer and deliver your Creator Content;
• describe your programmes honestly — including format, duration, prerequisites, and what is included in each tier;
• comply with applicable laws (consumer protection, advertising, intellectual property, data protection, export and sanctions rules, and any sector-specific rules that apply to your subject matter);
• not publish unlawful, misleading, infringing, abusive, or harmful material, and not promise regulated outcomes (for example, professional licensure or medical results) unless you are authorised to do so and this is clearly documented;
• handle End Customer support for your programme in a reasonable and professional manner, or use our support channels only for platform-related issues as described on Support and Help.

7. Licence you grant to Kynarex

You retain ownership of your Creator Content. You grant us a non-exclusive, worldwide, royalty-free licence to host, reproduce, transmit, display, adapt (for technical formatting), and distribute your Creator Content solely as needed to operate the Platform, process orders, deliver access to End Customers, enforce these terms, and comply with law. This licence ends when your Content is removed from the Platform, except for reasonable backup and legal retention periods.

8. Payments, checkout, and End Customer transactions

Where we provide checkout or payment collection for your programmes, transactions are processed through regulated payment partners. You authorise us to present your offers, calculate totals shown at checkout, and pass payment data to the provider under our Privacy Policy.

End Customer purchases of your programmes are governed by our Terms for Learners and Purchasers and refund, cancellation, and service delivery information, unless a separate merchant arrangement is expressly agreed in writing for a specific programme. You must not instruct End Customers to circumvent published payment or refund rules.

9. Data protection

We process personal data as described in our Privacy Policy. Where you collect End Customer data through the Platform, you are responsible for having a lawful basis for your use of that data in your business and for providing any notices your End Customers require, in addition to our published privacy information.

10. Acceptable use and suspension

We may investigate complaints, compliance alerts, or suspected abuse. Before a programme is made available for public purchase, we review listings for baseline transparency: accurate description, price, delivery and access information, refund and cancellation clarity, prohibited-content rules, and payment-provider compliance. We may remove Content, suspend features, or terminate access if you materially breach these terms, create legal or payment-partner risk, or if we are required to do so by law. Where reasonable, we will notify you and allow an opportunity to cure, except where immediate action is necessary to protect End Customers, rights holders, or the Platform.

11. Warranties and limitation of liability

The Platform is provided on an “as is” and “as available” basis. We do not guarantee a specific revenue level, audience size, or business result from your use of the Platform.

To the maximum extent permitted by law, we are not liable for indirect, consequential, or lost-profit damages. Our aggregate liability under this Agreement is limited to the platform fees you paid to us in the twelve (12) months before the event giving rise to the claim, except where a higher mandatory limit applies.

12. Term and termination

This Agreement continues for your Plan period and any renewals. You may cancel renewal as stated for your Plan. Either party may terminate for material breach that is not cured within a reasonable period after written notice. On termination, your access to paid Platform features may end; we may retain records as required by law and payment rules. Sections that by nature should survive (fees owed, licences granted for operational retention, liability limits, governing law) will survive termination.

13. Country of domicile and governing law

United Arab Emirates is our country of domicile. This Agreement is governed by the laws of the United Arab Emirates (local law applicable in Dubai, U.A.E.), without regard to conflict-of-law rules that would require another jurisdiction’s law, except where mandatory rights cannot be waived.

The courts of Dubai, United Arab Emirates have non-exclusive jurisdiction, subject to mandatory rules that may require disputes to be heard elsewhere.

14. Changes to this offer

We may update this public offer from time to time. The “Last updated” date indicates the current version. Changes apply to new orders after posting unless we state a later effective date or are required to give separate notice for ongoing subscriptions under applicable law.

15. Contact

Platform sales, onboarding, and contractual questions:
dev@kynarex.com
Telephone: +971 58 580 1893
Unne L.L.C-FZ
Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.

Regulatory identity: Legal entity. Learner purchases: Terms for Learners and Purchasers.